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RESERVATIONS only guarantee the
rate quoted and shows a customer’s preferences for a pickup location,
drop-off location, time of rental, date of rental and equipment type.
For a reservation to be bound by both parties it must be guaranteed.
A guaranteed reservation is one where the rental company will hold a
specific vehicle for the renter and the renter agrees to pay for the
rental of that vehicles for the entire period (or a min of 3 days).
Guaranteed reservations are accepted by the rental office in person
and via fax. Please call the rental office directly if you require a
guaranteed reservation. Reservations where a credit card has
been provided over the phone are subject to a $100 cancellation fee if
cancelled within 48 hours of the pick-up time.
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VEHICLES selected in a
reservation are subject to availability at time of pickup. If the
equipment requested is not available, Budget reserves the right to
substitute a similar or better vehicle at no additional charge to the
customer. Customers with Guaranteed Reservations have additional
safeguards and rights.
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RATES reserved online do not
include applicable taxes, fees or surcharges, additional accessories,
waivers or coverage purchased at time of rental, the required security
deposit, or other applicable charges. Charges will be provided at
pick-up. Quotes do not include additional days and/or mileage,
applicable taxes, fees or surcharges, additional accessories, waivers
or coverage's purchased at time of rental, the required security
deposit, or other applicable charges. Charges are subject to final
audit. By signing the Rental Agreement renter agrees that Budget may
process rental fees, any audit debits or credits, and parking
violations onto renter's credit card as they become known.
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RENTAL MINIMUM AGE
is 18 years. Renter must have accepted major credit card in
own name. An underage daily fee applies for renters 18 to 24
years of age. Contact rental office for complete information and
details on underage rental policies.
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ADDITIONAL DRIVERS
are not allowed unless approved by and entered on the original Rental
Agreement at the rental office. Additional Drivers must
qualify as would any renter. If you allow an additional driver
during the rental you have violated the Rental Agreement and void
insurance and other terms and could face criminal liability for
others.
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VEHICLES ARE
DUE BACK to the location and by the date and time as specified
on the Rental Agreement. Return of the vehicle to any other Budget
location other than that listed on the Rental Agreement will result in
an Unauthorized Location Return Fee which is a MINIMUM of $300 and
could easily exceed several thousand dollars, depending upon where the
vehicle is returned. Abandoned vehicles are considered unauthorized
returns and subject to the Unauthorized Location Return Fee.
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CREDIT CARD and DEBIT CARD HOLDS.
If a customer chooses to pay for a rental with a credit card or debit
card, the cardholder must be present with his/her credit/debit card at
the time of rental. A MINIMUM $500 hold or advance charge will be
placed against the credit/debit card. Actual rental charges will be
deducted from the deposit and the balance of the hold released or
credited. Note that although Budget may release the hold on that day,
the renter's bank or credit card issuer may take up to 3 days to
actually release the funds. Budget is not responsible for any fees
incurred due to renter's bank not releasing funds on a timely basis.
Rental charges are subject to audit and additional charges may result.
Customers using Debit Cards must be aware that
Budget is not responsible for any overdraft or other bank fees
incurred by renter should Budget charge renter's Debit Card for rental
and other fees due under the Rental Agreement. Advance notice to
Renter will be attempted via phone. If renter cannot be reached or
does not return Budget's phone call then Budget can only mail such
notice.
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TAX AND SURCHARGES. There is
an 9% New Hampshire State Rentals Tax and a
facilities/registration surcharge of 12.99% imposed on all rentals.
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INSURANCE.
Rates do not include insurance. Renter should check with
their insurance carrier or agent for coverage. Under no circumstances will
a personal automobile insurance policy cover a moving truck. Budget offers an
optional Loss Damage Waiver (LDW) for a daily fee. When purchased by the
renter, Budget will waive their rights to collect from the renter should any
exterior damage to the vehicle occur while on rent. Tires, Wheels, and
Windshield not included in coverage.
LDW is not insurance and therefore has no deductibles.
LDW is never mandatory. Renter's who do not have sufficient collision and
comprehensive insurance to cover the rental vehicle cannot rent. As LDW is
a Waiver Of Our Rights To Collect, Renter's
who purchase LDW do not need to have automobile insurance.
Budget reserves the right to refuse service to any customer
who cannot provide proof of sufficient insurance requirements. Budget makes no
assertion that renter's insurance will cover the rented vehicle, regardless of
whether renter was told by his Insurance Carrier or Agent that sufficient
coverage exists.
We have been in business over 33 years and have seen numerous
instances whereby renter's were under the belief their insurance covered them
when after-the-fact it was determined no coverage, or limited coverage existed. The renter is
personally liable to pay to Budget the cost of replacing or repairing the rented
vehicle, and for diminished value thereof. Renter is also responsible for
paying Loss of Use at the daily rental rate for every day the vehicle is not
available to be rented along with Diminution of Value.
SEE RENTAL AGREEMENT TO
COMPLETE THE TERMS AND CONDITIONS
